Heat pump repair by heat pump people
Heat pump repair is a specialty — half the 'broken' units we see were misdiagnosed by furnace techs moonlighting.
★ 4.9 · 327+ reviews (sample) · OR CCB #000000
What we take care of
Defrost faults
Some frost is normal; an ice block isn't.
Reversing valves
"Blowing cold in winter" — we'll tell you which it is.
Thermostat quarrels
Misconfigured aux heat burns money. Ten-minute fix.
How a visit goes
- Image slot NW-HPR-05 · 1200×900Dispatcher confirming a window on screen
1. Book a window, confirmed by text.
- Image slot NW-HPR-06 · 1200×900Technician showing a homeowner readings on a tablet
2. Diagnosis with the readings shown.
- Image slot NW-HPR-07 · 1200×900Technician testing a repaired unit with a thermometer at a vent
3. Fixed and verified at the vent.
Heat-dome week? Members schedule first
The Evergreen Care Plan gives priority scheduling when every phone in the Valley rings at once.
Good questions
Weak cooling during heat domes — fixable?
Systems sized for our old climate run flat-out now. Sometimes a repair, sometimes a capacity conversation — see installation for how we size.
The unit is 15+ years old and the quote is big.
We price a replacement with rebates alongside it so you decide with the whole picture.
My ductless system is acting up — same team?
Yes — see mini-split service.
Smoke is getting inside during repairs season — related?
Different problem, same visit: ask about filtration.
Ready for a home that heats and cools itself sensibly?
Free assessments, honest rebate math, and installs that respect your house. No pressure — Portland has enough of that.